Onedai ("we", "our", "us") is committed to protecting the privacy of our users, including parents, guardians, students, and educators. This policy explains how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Onedai is operated by Rudolfo Da Fonseca ABN 93 833 760 885 based in Perth, Western Australia.
Key Points at a Glance
- We collect only the information necessary to provide our tutoring and assessment services
- We never sell personal information to third parties
- Children's data receives additional protections
- You can request access to, correction of, or deletion of your data at any time
- All data is stored securely with encryption
1. Information We Collect
We collect different types of information depending on how you interact with Onedai:
1.1 Information You Provide Directly
| Data Type | What We Collect | Why |
|---|---|---|
| Parent/Guardian | Full name, email address, phone number (optional) | To communicate about your child's assessment results, tutoring sessions, and account management |
| Student | First name, year level, curriculum | To deliver a curriculum-appropriate assessment and personalised tutoring |
| Assessment Data | Question responses, scores, diagnostic results | To generate the parent report, inform tutoring sessions, and track progress over time |
| Booking Information | Session preferences, scheduling details | To arrange and manage tutoring sessions |
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information: browser type, operating system, screen resolution
- Usage data: pages visited, time on site, referring website
- IP address: used for general geographic analysis (not to identify individuals)
We use this information to improve our website and services. We do not use this data to identify individual users.
1.3 Information We Do Not Collect
We do not collect:
- Financial information (payments are processed through third-party providers such as Stripe and Calendly, which have their own privacy policies)
- Government identifiers (e.g. Medicare numbers, tax file numbers)
- Sensitive information as defined under the Privacy Act, unless directly relevant to educational services (e.g. language background for EALD support)
2. Children's Privacy
We take the privacy of children seriously. Onedai's services are designed for students in Years 3–10 (approximately ages 8–16), and we apply additional protections to children's data:
- Parental consent required: A parent or guardian must register and provide their details before a student can access the assessment. Students cannot create accounts independently.
- Minimal data collection: We collect only the student's first name, year level, and curriculum — the minimum required to deliver the assessment. We do not collect a student's surname, date of birth, school name, or photograph.
- No direct marketing to children: We do not send marketing communications to students. All communications are directed to the parent or guardian.
- No third-party sharing: Student assessment data is never shared with third parties for marketing, advertising, or any purpose unrelated to delivering Onedai's educational services.
- Deletion on request: Parents can request the deletion of all of their child's data at any time by contacting us.
3. How We Use Your Information
We use the information we collect to:
- Deliver the free diagnostic assessment and generate parent reports
- Provide and manage tutoring sessions
- Track student progress over time (with parental consent)
- Communicate about bookings, session reminders, and assessment results
- Improve our services, website, and assessment tools
- Send occasional educational content and platform updates (you can opt out at any time)
- Respond to enquiries and support requests
We do not use your information to:
- Sell or rent personal information to any third party
- Send unsolicited marketing communications to children
- Make automated decisions that significantly affect you without human review
- Profile students for any purpose other than educational support
4. How We Share Your Information
We may share personal information only in the following limited circumstances:
- Tutors: Student assessment results and relevant learning information are shared with the assigned tutor for the purpose of delivering effective tutoring sessions. Tutors are bound by confidentiality obligations.
- Service providers: We use third-party services to operate our platform (e.g. hosting, email, scheduling, payments). These providers process data on our behalf and are contractually required to protect your information. Current providers include:
- Cloudflare (website hosting and security)
- Calendly (session scheduling)
- Stripe (payment processing, when applicable)
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
We do not share personal information with advertisers, data brokers, or any third party for their own marketing purposes.
5. Data Storage and Security
- Location: Data is stored on servers in Australia and/or the United States (via our hosting and database providers). Where data is transferred overseas, we ensure appropriate protections are in place consistent with the APPs.
- Encryption: All data transmitted to and from our website is encrypted using TLS/SSL. Data at rest is encrypted where supported by our infrastructure providers.
- Access controls: Access to personal information is restricted to authorised personnel only (currently the founder and assigned tutors).
- Retention: We retain personal information for as long as necessary to provide our services or as required by law. Assessment data is retained to enable progress tracking. You can request deletion at any time.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Remember your preferences and assessment progress
- Analyse website traffic and usage patterns
- Improve website performance
We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, though this may affect some website functionality.
If we implement analytics tools (such as Google Analytics), they will be configured to anonymise IP addresses and will not be used to identify individual users.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you or your child
- Correct any inaccurate or incomplete information
- Request deletion of your data (subject to any legal obligations to retain it)
- Opt out of marketing communications at any time
- Complain if you believe your privacy has been breached
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites (e.g. LinkedIn, Instagram, Calendly). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. We will notify registered users of significant changes by email.
10. Contact Us
If you have questions about this privacy policy, wish to access or correct your information, or have a privacy complaint, contact us:
Onedai
Rudolfo Da Fonseca
Email: [email protected]
Website: onedai.com.au
If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.